Frequently asked questions

Straight answers to the things people usually want to know. If your question isn't here, get in touch — we're happy to help.

Getting started

What is FNA Manager?

FNA Manager is a business management tool built for New Zealand trades and construction businesses. It connects to your Xero account and helps you understand your real job costs, track equipment, manage staff, and see your financial position clearly — all in one place.

How do I sign up?

Just click "Try it free" and sign in with your existing Xero account. That's it — no separate registration, no forms to fill out. Your data starts syncing immediately.

Do I need a Xero account?

Yes. FNA Manager is built on top of Xero — that's where your accounting data lives, and that's how we keep everything in sync. If you're already using Xero, you're ready to go. If not, you'll need to set up a Xero account first.

What happens during the free trial?

You get full access to every feature for two months. No restrictions, no limited functionality. We won't ask for a credit card during the trial. At the end of two months, you can add a payment method to continue — or simply stop using it. No hard feelings either way.

How long does it take to get set up?

Minutes. You sign in with Xero, and your contacts, invoices, employees, and assets start syncing automatically. There's no data entry or manual setup required — your information flows from Xero into FNA Manager.

Features and usage

What can I track with FNA Manager?

Jobs and profitability, equipment costs and utilisation, staff hours and charge-out rates, invoices and bills, bonds and retentions, and your overall financial position through dashboards and reports. Everything you need to understand whether your business is actually making money.

How does job costing work?

You assign staff hours, equipment, bills, and invoices to each job. FNA Manager calculates the real costs and compares them against what you've invoiced, showing you the actual margin. You can see this at any point during a job — not just after it's finished.

Can I manage my equipment fleet?

Yes. You can track each piece of equipment, see its average actual cost, monitor utilisation rates, and set up reminders for WoF, CoF, test & tag, and scheduled maintenance. You'll know exactly what your gear is costing you — and whether it's earning its keep.

What reports are available?

Your dashboard includes a monthly liquidity chart, profit and loss visibility, and balance sheet overview — all pulled live from your Xero data. You also get per-job profitability views, equipment cost reports, and staff utilisation summaries.

Xero integration

How does the Xero connection work?

When you sign in with Xero, you authorise FNA Manager to read your accounting data. We sync your contacts, invoices, bills, employees, and assets automatically. The connection uses Xero's official OAuth2 API — the same secure method all Xero-approved apps use.

What data syncs from Xero?

Contacts, invoices, bills, employees (from Xero Payroll NZ), assets, and your chart of accounts. Financial reports like P&L and balance sheet are also pulled from Xero. FNA Manager can also create contacts and invoices in Xero on your behalf when you use those features.

Is my Xero data safe?

Yes. We use encrypted connections (TLS), follow security best practices, and only access the data you've authorised. We only share your data with the services needed to run FNA Manager (like Xero, our payment processor, and our hosting provider). We never sell your data. We're a New Zealand company subject to NZ privacy law. You can revoke Xero access at any time from your Xero settings.

What Xero plans are supported?

FNA Manager works with any Xero plan that includes API access. If you're using Xero for your business accounting, you should be good to go.

Billing and account

How much does it cost?

$289 per month plus GST. One plan, everything included. No tiers, no feature limits, no add-ons. You get two months free to try it out before any payment is needed. See our pricing page for full details.

Can I cancel anytime?

Yes. There's no contract and no lock-in. You can cancel at any time and you won't be charged again. We'd rather you stay because FNA Manager is useful, not because you're stuck.

How do I pay?

Billing is handled through Stripe, which supports credit and debit cards. You'll be prompted to add a payment method at the end of your free trial. Stripe handles your card details securely — we never see or store your card number.

Can I have multiple users?

Yes. Anyone in your Xero organisation who needs access can sign in with their Xero account. Your subscription covers your whole team.

Support

How do I get help?

You can reach us through our contact page. Send us a message and a real person will get back to you — usually within a business day.

Where are you based?

New Zealand. We're a NZ company (FNA Manager Limited) built for the NZ market. When you contact us, you're talking to someone who understands your business context.

Still got questions?

We're happy to help. Drop us a line and we'll get back to you.